Thank you for shopping with Cuppify! We strive to provide fast, reliable shipping so you can start enjoying your products as soon as possible. Below is our shipping policy to help you understand our process and ensure a smooth experience.

1. Shipping Rates & Delivery Times

We offer standard shipping within the United States. Shipping rates are calculated at checkout based on your location and order size. Delivery times vary based on your shipping method and destination:

• Standard Shipping: Typically arrives within 9-13 business days.
• Priority Shipping: Typically arrives within 6-8 business days (available at checkout for an additional fee).

Please note that delivery times may vary depending on factors like weather conditions or high-volume shipping periods (e.g., holidays).

2. Processing Time

Orders are processed and shipped Monday through Friday. Please allow 1-2 business days for order processing before your items are shipped out. Orders placed over the weekend or on holidays will be processed the next business day.

3. Shipping Carrier

We partner with reliable carriers like USPS, UPS, and FedEx to deliver your order. Once your order has shipped, you will receive an email with tracking information so you can follow your package's journey.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website. If you have any issues or questions about your shipment, feel free to reach out to us.

5. International Shipping

At this time, Cup Relief Therapy ships to the United States, Canada, United Kingdom, Australia and New Zealand.

6. Shipping Address

Please ensure your shipping address is correct at the time of checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to update your address, please contact us as soon as possible before your order ships.

7. Lost or Damaged Packages

While we do our best to ensure safe delivery, if your package is lost or damaged during transit, please contact our customer support team within 7 days of receiving your shipping confirmation. We will work with the carrier to resolve the issue and make it right.

8. Additional Shipping Info

• QuietRest is not responsible for any customs duties, taxes, or fees that may be applied to your order.
• We currently only ship to United States, Canada, United Kingdom, Australia and New Zealand

If you have any further questions or concerns about shipping, please don’t hesitate to reach out to our customer service team at: info@cuppify.online

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